Category Archives: communication

Reading Doug Thompson on Veterans Day

Update: Doug’s condition was listed as “good” after 20 days in the hospital, according to a page one story in the Roanoke Times on Dec.2, with a cautionary line that the term is relative, and that he is in need of much healing.

Doug Thompson, photojournalist, video producer, author of BlueRidgeMuse.com and creator of CapitolHillBlue.com was seriously injured in a motorcycle accident on Friday. I want you to meet him.

Here’s a video by Doug about the Traveling Vietnam Veterans Memorial, and his article about it: The Sound of Thunder, posted at the Roanoke Valley Harley Owner’s Group, one of many Web sites where he’s the man  behind the curtain.

I met Doug shortly after I moved to southwest Virginia, and over the years have talked with him about journalism, the Web, cameras, music and  politics in a dozen or three conversations at the Floyd Country Store or at the photo studio he used to have nearby. We usually just run into each other, but I did manage to get him to Radford to talk to my journalism students a couple of times. I was hoping to do that again this semester. I’m still hoping to do that again. For now, while he’s in the hospital, students will have to settle for exploring his work…

Here’s what his home page says about him:

“Newspaperman, writer, photographer, videographer, documentary filmmaker, political operative (briefly) and motorcyclist.
It’s hard to put a handle on Doug Thompson. He sold his first story and photographs to a newspaper at age 12, became a full-time daily newspaper reporter at 17, columnist at 19 and city editor at 25.
Today, at 64, he continues to explore the medium with pointed, often acerbic opinion pieces, photography and films.”

True enough. His last post at BlueRidgeMuse.com was about his new iPhone and the serious photojournalists creating, as his headline said, iPhotojournalism.  My students should read it, and the variety of stories on BlueRidgeMuse and below.

Friday’s accident involved a cow. A little over a year ago, Doug had a close encounter with deer in the road. He wrote about it under the headline Somebody was watching over me.  I’m hoping he recovers soon and fully… to write another “Someone was watching over…” This time it should include the irony of writing on Nov. 8 about preparing to put his bike in the shop for a 100,000-mile tuneup and titling the piece “How many miles to go before I sleep?” He also should have fun with the fact that for all his professional photojournalist credentials, his last Facebook post before the accident was a “cute cat” photo. (Cat in a motorcycle helmet and goggles.)

I didn’t know he was such a Facebook user, because Doug’s productivity on all of his own sites is so impressive: News, photos, video (especially Floyd High School sports, FloydFest  and Floyd’s old-time music scene), and politics. Here’s his most recent piece on this month’s election, in Capitol Hill Blue, a political website he pioneered in 1994: The voters have spoken, but Republicans may be too deaf to hear (Nov. 7, 2012)

Last, and only least so that folks who scan to the end will see it and read it, here’s a fine story Doug wrote about his amazing mother and her history with motorcycles. She passed away in August: A life well lived.

Six brief news writing tips — or are they?

Every semester I tell students in the introductory news writing class that the basics of writing in a news style will be useful in other types of writing.

Take this list, for example:

  1. Keep it brief. Be concise, simple and precise…
  2. Keep it simple… Use short words, active verbs, and common nouns.
  3. Be friendly. Use contractions. Talk directly to the reader…
  4. Put the most important thing first…
  5. Describe only what’s necessary…
  6. Avoid repetition.

Which Journalism 101 textbook did that come from?

Answer: None. It’s part of the “writing” section of Google’s design tips for developers of apps for Android phones.

The details of each step aren’t exactly what we tell news writers. With luck, journalists will be telling their stories on a larger canvas than a smartphone screen, and to an audience whose thumbs aren’t twitching for a return to Angry Birds. But good writing should work on both page sizes. News writers might think of themselves as designing a “user interface” for the information in their stories.

I especially like the ultra-conservative Android version of the “most important thing first” rule (emphasis added):  ”The first two words (around 11 characters, including spaces) should include at least a taste of the most important information in the string. If they don’t, start over.”

The old conclusion-first “inverted pyramid” news story’s summary lead emphasizes the first sentence. But the “two words” idea isn’t unique to Google. For online reading, usability experts with eye-tracking devices have been telling us for years that readers skim down through the start of each line. The “11 characters” reference leads me to believe that  Jakob Nielsen’s work is on someone’s desk (screen, bookmark list, bookshelf) at Google.

If nothing else, following that two-word rule might get beginning news-writing students to stop starting stories with the words “Last night…” — which could be the first two words of every morning-after story in a newspaper.

Verizon 4G stands “for grief”

Using a Verizon 4G LTE hotspot as my main Internet connection over semester break — and working on research “in the cloud” —  has been piling frustrations on frustrations. They look like the picture at the right.

An article at AndroidPolice.com is convincing about an “authentication” issue as the possible technical cause of 4G problems that have been plaguing me for months. Verizon has replaced my Samsung 4gLTE hotspot device twice and most recently also replaced the SIM card. In perhaps 10 calls to Verizon tech support, I’d never heard this “authentication” topic mentioned, but that article reads exactly like what’s happening, including why my old 3G Droid phone works even when the Samsung hotspot’s 4G/3G connection doesn’t. Quoting: 

This is what your 4G LTE UICC SIM card does – it’s responsible for authenticating you on both Verizon’s 3G and 4G networks. Verizon 3G-only phones use the old authentication system, because they don’t have these SIM cards… the new scheme is extremely particular about failed attempts to authenticate a device. Your device authenticates regularly, “checking in” with the network to ensure you’re still supposed to be connected. When your device fails to authenticate on the network (for any reason – and there are a gamut of possibilities)… you notice you no longer have a data connection, and throw your phone at the nearest wall.

So far, I haven’t tried throwing the hotspot at the wall. It’s so small and light that it would be more satisfying to skip it across the surface of a lake. If I had a lake handy, I’d be tempted. Even yesterday, with blogs and twitter feeds reporting a widespread Verizon 4G outage (the third this month), a Verizon tech support person still had me doing things like removing and replacing the SIM card, logging into the device itself from my browser (http://192.168.1.1/)  and waiting for long breaks while he, presumably, scratched his head and tried valiantly to look things up in a support database. Another hour of my life I’ll never get back.

While the Samsung 4G LTE hotspot was useless, my Droid 3G phone performed just fine all day. The  hotspot’s indicator lights sometimes said it was connected with 4G, sometimes with 3G, but my computers could never connect to any website, regardless of the configuration of blinky lights.

Most annoying: Do a Google search for “verizon 4g outage status” and notice how far down the search list you have to go to find anything at “verizon.com” or “vzw.com.”  For a communication company, Verizon doesn’t appear to be communicating with its own technical support staff or its customers. How about an honest “system status” page somewhere?

I did eventually discover these discussion forums, but they have been mostly speculation and questions, no answers:

UPDATE: On the 29th, Verizon Tweeted that the problem had been solved and posted a press release that didn’t explain the extent or cause of the outage. It blamed the several recent outages on different “triggering events,” and made no mention of the SIM/authentication issue.

On the day of the outage, there had been nothing useful from the Verizon PR folks, but enough about expansion of the system to make you wonder whether the problem was just a matter of trying to grow too fast:

Ironically, but not unexpectedly, my connection flaked out a couple of times while I was writing this post. One of the most annoying aspects is that the 4G LTE WiFi hotspot’s indicator lights always show a normal connection, my Mac’s Airport icon shows a normal connection, but any Web browser attempt to load a page results in a “This webpage is not available…” display like the one shown above on the right.

Today, turning the hotspot off, waiting a bit, turning it back on, and recovering this page from the WordPress cache did the job. (Kudos to the combination of Google Chrome and WordPress.com for saving work in the background.) Yesterday, I was trying to do some online shopping, connect with some friends by email, pay bills and do research. I lost half a day, not counting what I’ve wasted “venting” about this today. Mea culpa. It’s enough to send me looking for an older technology… maybe a pencil. One with “AT&T” or “T-Mobile” written on the side.

End of semester links for students who follow my blogs

For Web design or  journalism students getting interested in programming, or programmers getting interested in journalism, see my bookmarks tagged with the keywords “Journalism” and “Programming” at delicious.com.

For Portrayal of the Journalist in Popular Culture students who need one more story for their comparison papers, check the films-adapted-for-radio posts at JHeroes.com.

For journalism or Web design students trying WordPress for the first time, see the “WP Tips” tab at the top of this page and my “Not a blog” site, demonstrating that WordPress isn’t just for blogs these days.

Bob's list of New River Valley Journalists on Twitter

For news writing students — or anyone — following the shooting story at Virginia Tech, try my list of New River Valley journalists using Twitter: https://twitter.com/#!/bobstep/nrvj

Included are individual reporters at Roanoke and New River Valley area newspapers and television stations, and a few dedicated news-watchers who post useful updates.

The staff of the Collegiate Times at Virginia Tech did a terrific job, making extensive use of personal Twitter accounts covering both the breaking news of the shooting and the community support following it.  As I pointed out to my students on Friday, during a big story, “beat” definitions go out the window and everyone pitches in to get the story covered — hence some “sports” Twitter feeds passing along timely information about an event that was far from their usual upbeat Hokie news.

WordPress YouTube ad surprise

JHeroes.com article showing YouTube ad at the bottom

The video-player link at the bottom is an ad, not part of my article.

WordPress.com has made it very easy to post YouTube videos, a feature I’ve used a lot. (See the Video and WP Tips menu items above.)

However, I’ve just discovered that WordPress.com, is also embedding YouTube video ads in my pages. I knew that new visitors sometimes would see clearly marked text ads at the end of blog posts, but I don’t like the fact that these video ads are indistinguishable from the content of the page.

Since they are not shown to logged-in users, I never see them. But today I visited my Newspaper Heroes on the Air (jheroes.com) blog using an old laptop, and discovered an unrelated YouTube video at the bottom of the page — looking just like the embedded videos I sometimes use as part of blog items.

I can make all of the ads go away by paying WordPress.com an annual fee, and that’s probably what I’ll do — as soon as I balance my budget for the year. I’ve read the original terms of service for using WordPress, but only remembered a reference to “We very occassionally show Adsense (contextual text ads) on post and tag pages.” Unlike text ads I had seen, the video (or graphics) not only look like part of my “content,” they also slowed down the loading of pages on that old laptop.

If you know of a WordPress page or forum discussing this YouTube ad policy — Is it new? — please add a comment below.

New tools and new tools

Nice article, if the link works…

New Tools for Today’s Investigative Journalist

I may have chopped off a few characters at the end or the address while fumbling with another “new tool” — not one mentioned in the article. My new $90 (refurb) Pandigital Android tablet is mostly for reading, not for any high-tech news-data crunching, but it’s proving useful. Newspaper websites’ mobile editions are actually readable at the breakfast table.

Panpad (my nickname for it) doesn’t use the latest version of Android or the standard Android Market for software installation, so I can’t do my usual bookmarking yet with a Delicious.com app or send the link to myself with a Gmail app. I can copy app installers from my Droid phone via SD card, but phone-specific apps, voice-input or gps won’t work on this more modest wifi-only device, and some of the apps are meant for a newer version of Android or a faster processor.

But it’s easy enough to launch Gmail or Delicious.com in the browser for now, but I do miss the delicious-bookmarking shortcut.

The Pandigital 7-inch is no iPad in screen quality or speed either, but (unlike an iPad) it does let me tap in words with my right hand’s long guitar-player fingernails the way I did on my old Palm Pilots, and it does have the SD card slot to share mp3s and documents with my phone or Macs. It has no camera or voice recognition, but it does fit a jacket pocket on at least one of my jackets. It works with my Verizon mifi hotspot or campus wifi. And being able to tap/type right-handed is important right now while I recover from an RSI injury to my phone-flicking left thumb.

(Perhaps it’s a hidden virtue that the Panpad isn’t able to play Angry Birds.)

As for saving links “in the cloud,” while the only Delicious app I have here needs an update (new owners, new widgets), this WordPress app does work as an Android extension on the browser’s “share” button. As a result, maybe you’ll see more blog-posting here related to interesting shareable Web content, like the article linked above.

Note: Apologies if I haven’t caught all the glitches in this tap-typing — the keyboard shortcuts sometimes turn “an” to “Android, give me “for” for “do,” and change “to” to “or” while my eyes are focused on the screen keyboard. I’m also trying to make sure I’m not typing a string or l’s for backspaces, “v’s” for spaces or random “a’s” for uppercase, when I mean to hit the keys below those letters. But it’s still easier on the eyes than my 1/3-the-size Droid phone screen.

AEJMC conferencing via blog and tweet

While some ear troubles made me sensitive about flying to St. Louis, I still “made it to…” the AEJMC journalism educators’ conference there this past week by hanging out with my laptop and phone tuned to a Twitter “hashtag” of #aejmc11.

And, since I’m Web editor for the AEJMC Newspaper Division, I logged in and posted a list of the tweets that looked to be of the most interest to members of that division, updating the links a couple of times a day.

The division officially changes its name to “Newspaper & Online News Division” in a couple of months, so my page-of-tweets from the AEJMC conference should be timely. If nothing else, it’s a place where division members can find each other’s Twitter handles.

In the spirit of “walking the walk” of “Online,” I also did a little e-mail campaigning to invite other division officers to use the division blog to post news from the conference, and Rutgers University’s Susan Keith, teaching standards co-chair and past head of the division, came through in a big way. She posted several items after the division’s business meeting, including annual award-winners.

As for the tweets list, although it was a “blog post,” I returned to it several times during the weekend and finally had posted about 40 Twitter handles and links provided by conference goers, including conference papers, reports and slide presentations.

It was so much like being in St. Louis that I’m tempted to go out and buy a $5 Budweiser! (You have to read the list of tweets to get the reference.)

More for journalism grads 2011: Think about NOT waiting

Robert Krulwich, to Berkeley Journalism School Class of 2011… excerpts below, but just click that link and read the whole thing.

I’ve tried, but excerpts just don’t do this one justice. Peabody Award winner Krulwich starts with a nice summary of the “little satisfactions” of journalism; later, he tells some “old days” stories for contrast; eventually, he does a better job than most at pointing more than one way toward the future. By the end, it’s a love story.

Some excerpts, anyway:

So how do you taste more of what you tasted here, which (if I can presume) includes the thrill of occasionally writing a good sentence, of asking exactly the right question at the right moment, of making two pieces of tape fit perfectly together, of getting to meet new people, go new places, see things unfold… these little satisfactions of journalism… how can you have more of that?

———-

I am here to tell you, that you are stepping into a world that is riper, more pregnant with newness, new ideas, new beats, new opportunities than most generations of journalists before you. You are lucky to be you, very lucky, though you may not be feeling it at the moment.

———-

Journalism doesn’t have to be your first love… or your only love.  You can come to it in desperation, because you can’t think of anything better to do with your life, that it’s this or the abyss.But once you get going… it helps if you love it…

What you love can differ, but the love, once it comes, that feeling of waking up with a kind of eagerness, a crazy momentum that pushes you into your day, an excitement you realize you don’t ever want to go way… that’s important.

———-

When you talk or write or film, you work with the music inside you, the music that formed you. Different generations have different musics in them, so whatever they do, it’s going to come out differently and it will speak in beats of their own generation.The people in charge, of course, don’t want to change. They like the music they’ve got. To the newcomers, they say, “Wait your turn”.

But in a world like this… rampant with new technologies, and new ways to do things, the newcomers… that means you… you here today, you have to trust your music… It’s how you talk to people your age, your generation. This is how we change.

———-

Think about entrepeneuring. Think about NOT waiting for a company to call you up. Think about not giving your heart to a bunch of adults you don’t know. Think about horizontal loyalty. Think about turning to people you already know, who are your friends, or friends of their friends and making something that makes sense to you together, that is as beautiful or as true as you can make it.

DO go read the whole thing. If Berkeley puts the audio of this speech online, I’d recommend downloading into an iPod, setting it to “loop,” and playing it as you go to sleep… Let it work its way into your dreams.